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FAQs

General

Monkii bars 2 is a gym you can take anywhere, designed for people who want awesome total-body workouts while traveling, at home or in the great outdoors.

The monkii bars 2 were designed in Boulder, Colorado, USA and all components are made in the USA as well!

Jellop Early Adopters is a marketplace that helps gadget lovers and enthusiastic early adopters connect with innovative creators who got their start on Kickstarter. We carefully curate the best new inventions to help you find the Next Big Thing, with less risk and more of that pure early-adopter excitement.

Product

Our user weight limit is 250 pounds (114 kg)! The actual strength of the system is much higher - this limit gives us a safety multiple. If you weigh 250 pounds or less you are ready to monkii.

Even though both utilize your bodyweight for resistance, monkii bars 2 is actually completely different.

Portability: The ultralight kit is less than a pound and smaller than a water bottle, so you can take it anywhere!

Versatility: Don’t need the foot straps? Take them off. Want to exercise outside? Take the Ultralight Kit (included with all versions of monkii bars 2) and find the perfect workout sanctuary.

Quality: monkii bars 2 are 100% made in the USA from the highest quality material we can get our monkii-hands on.

While monkii bars 2 requires more stability than other training devices, monkii bars 2 provides you with a more efficient and effective workout. You will be amazed how soon you see changes because of the adaptation your body must due to remain stable!

monkii bars 2 can also be used to do offset training; by setting the bars at different heights you can further expand the possible exercises. We provide hundreds of free workouts and a comprehensive exercise video library to help you learn all the moves. Nothing matters more to us than you using your bars and we're here to support you every way we can!

When carried as an ultralight kit, monkii bars 2 are only 15 ounces/425 grams, which is less than a pound! They are smaller than a Nalgene water bottle, so indeed they are quite portable! They will easily fit into a day pack, hydration pack, or even in your pocket in many cases.

Shipping

We ship internationally to all locations, from the Northwest Territories in Canada to Australia and everything in between!

Yes, if your country taxes or requires duties or customs fees on orders coming from the United States, you will want to be prepared to pay them. The shipping fee we charge only covers the packaging and the actual fee we pay to UPS to ship the products. We do not pay such fees in advance, nor we can reimburse them. 

Most countries have customs websites set up, some with calculators, so customers can be aware of what they might be required to pay. Please ensure that you research this prior to ordering so you are not surprised when you have to pay a fee. We have no say in customs/duties/taxes, as those are set by individual

We cannot change the value of the package so that customers can avoid paying these fees. 

We can provide a CE invoice if needed. 

Within 24-48 hours of the order being placed.

Returns

100% MONKII BACK GUARANTEE
Whether you’re shopping from home or from a remote outpost in the Darién Gap, relax with the comfort of knowing that your order is backed by a 100% monkii Back Guarantee. This 30-Day Guarantee gives you plenty of time to check your order for color, fit, function, form, ticks, quality, completeness, feel, and/or size.

We guarantee your total satisfaction within these 30 days and offer a world-class returns policy. monkii bars can be returned at any time, and for any reason, for a full refund within 30 days of delivery.

monkii bars must be returned in the condition you received them and with the original box and/or packaging.
We will not accept the return of products damaged due to negligence or abuse.

Please take the time to carefully package your returns. It is the responsibility of the customer to pay costs related to the repair of returned items damaged in shipping due to improper packaging.

Send all returns to:

monkii
Attn: Returns monkii
PO Box 192
Ely, MN 55731

Please include your order # and contact information. If you are unable to use Post for returns, please send us an email (address below) to inquire about UPS or FedEx options.

It takes approximately 7-14 days to process a return after it arrives at monkii HQ (we’re a very small team.) You’ll receive an email confirmation when your return is received.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.